Support

Quick answers

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• How short can I book?

  Minimum stays are typically one week, though some locations offer shorter event bookings. Let us know your dates and we'll confirm availability.

• What's included in the price?

  All our locations come fitted out with lighting, counter, storage, Wi-Fi, climate control. You bring your product, signage and creative.

• Can I customise the fit-out?

  Yes. We offer vinyl wraps, custom signage, plinths and shelving installs. Our team can quote a fit-out package alongside your space.

• Do you provide staffing?

  We can introduce you to trusted retail staffing partners. Brands typically staff their own activations, but we'll point you in the right direction.

• How does payment work?

  A deposit secures your dates. The balance is invoiced ahead of bump-in. We accept card and EFT.

• What's your cancellation policy?

  Cancellations more than 30 days out are fully refundable minus a small admin fee. Inside 30 days we hold the deposit; inside 14 days the full booking is non-refundable.